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What we collect
We may collect your name, trading and/or residential address (required for consumers), telephone numbers, email addresses and other information relevant to establishing a business relationship or in the case of consumers a direct selling relationship with you. We may also collect and use information about your computer and about your visits to and use of this website.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons; Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We use your personal information to send you goods purchased via the website and also to deal with any enquiries or complaints made by you in relation to the website or the goods sold on the website. Our website financial transactions are handled through our payment service providers, Paypal. You should only provide your personal information to our payment service providers after reviewing their privacy polices, which you can find here
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We may disclose information about you if we are required by law to do so. We may also disclose information about you in the following circumstances; in connection with any legal proceedings; if we need to establish or defend our legal rights (including providing information to others for the purpose of fraud prevention and reducing credit risk) and to any prospective purchaser of the business (or part of the business) which we might consider selling. Otherwise we will not sell, distribute or lease your personal information to third parties unless we have your permission.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £10 will be payable. If you would like a copy of the information held on you please write to Spots and Stripes Design Ltd, Unit 65 Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.